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CX Lounge Report 22.11.22
Financial Services focus group report no.4 (2022 series)
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Financial Services FG report 5
Journal issue 11
Journal issue 4
Journal issue 10
Journal issue 3
Journal issue 9
Journal issue 2
Journal issue 8
Journal issue 1
Journal issue 7
Journal issue 6
Programme Guide 2023
Journal issue 5
Birmingham Conference slides
Programme Guide 2023 Linkedin Version
Journal Issue 16
Journal issue 13 Feb 2023
Focus Group Report - vulnerability across sectors 2020-2021
Journal issue 14
Journal issue 15
Public speaking slides
Manchester Regional Gathering
Journal Issue 17
Members programme for 2025
Special Interest Group: Collections & Recoveries - 10th September '24 - Money & Mental Health’s Presentation