Collaboration Journals

Collaboration Journals are published each quarter and provide insights into a range of topical subjects.

Each edition features exclusive content in the form of expert guest columnists, guidance, interviews, data insights, case studies and consumer issues highlighted in the media.

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Content of Journals

Our Journals cover a range of subjects that help support our drive of cross-sector collaboration. Our expert contributors help share ideas and insights in areas that help shape our members' approach to improving services for consumers and the framework of support offered to employees.

Subjects Covered

Guidance

Regulations

Consumer Insights

Thought-Leadership

Case Studies

Success Stories

Interviews

Surveys/Polls

News

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Contributors

Industry Experts

Business Leaders

Consultants

Think Tanks

Regulators

Ombudsman

Government Bodies

Consumer Experts

Academics

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Journals

 

Issue 8 - Summer 2021

 

In the latest Collaboration Journal members can read expert guidance and thought-leadership from a range of contributors covering topics that include vulnerability, complaints, customer experience and wellbeing. 

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Download the Journal 
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Becoming a Member

If you are keen to start collaborating with fellow professionals across sectors, start the journey by becoming a member. Join the Collaboration Network and gain from our exclusive membership benefits.