Member Programme Guide
Find out more about Membership of the Collaboration Network by downloading our Programme Guide for 2026


Jo Lomax
Consumer Vulnerability Manager
UKPower Networks
Attending Collaboration Network events has been great as it has enabled me to meet other organisations, and to also hear how different teams are facing the same challenges that we are. It’s provided me the chance to learn new ways to tackle challenges we all face across sectors.

Emma Kaye
IWR Customer
Vulnerability Lead
Aviva
Collaboration Network is a place of shared purpose. Everyone is focused on improving customer outcomes, and the spirit of collaboration is key to that success. Hearing how other organisations have tackled challenges and overcome them is incredibly valuable, and it’s a brilliant opportunity to benchmark and exchange best practice. It’s a genuinely supportive community of like-minded professionals, and I’m proud to be part of it.

Faye Byrne
Head of WPB Vulnerability Oversight & Supported Banking
HSBC
Joining the Collaboration Network has been a really positive experience for us. The programme they deliver, both online and in-person, has been highly valuable for our team, providing opportunities to learn, share, and grow. It’s also been fantastic to connect with new people, enabling us to gain fresh insights and perspectives.