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Our Partners
About Aptean
Aptean Respond
What could you achieve with Aptean Respond?
Our complaints management system provides a comprehensive platform for improving customer interactions, accelerating case resolution and generating actionable insights on how your organisation can do better:
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Increase efficiency, consistency and speed in complaint response
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Identify and support vulnerable customers
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Get to the root cause of customer complaints, spot trends and correct the underlying issues
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Streamline employee training and improve compliance with a step-by-step path to follow
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Comply with regulatory demands through included templates, timelines and reporting features
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Identify and direct training to low performers and reward and better deploy high-performing employees
At Aptean, Our mission is to solve tomorrow’s unique challenges today with unrivalled, purpose-built software and superior customer experiences from people who care.
Aptean is one of the world’s leading providers of industry-specific software, enabling our customers to be Ready for What’s Next, Now®.
The Complaints Coffee Club
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