Our Team
Will Archer
Director & Co-Founder
Mark Bailey
Director & Co-Founder
Jack Wilson
Programme Co-ordinator
Carolyn Delehanty
Vulnerable Customer Lead
James Walker
Non-Executive Director
Helen Pettifer
Non-Executive Director
Moira Clark
Non-Executive Director
James Daley
Financial Ethics
Champion
Caroline Wells
Regulated Markets
Customer Service Expert
Sarah Lawrence
Financial Services
Complaints Expert
Geoff McDonald
Mental Health
Ambassador
Nicola Eaton-Sawford
Customer Experience
Ambassador
Michael Hill
Complaint Management
Ambassador