The Collaboration Conference is a bi-annual event held in London that unites
organisations from across sectors.
Through thought-provoking and on-the-pulse presentations, keynote speaking sessions and panel discussions, our members keep ahead of their industry and collaborate on issues that raise standards in the treatment of consumers and the support offered to employees.
Structure of Conferences
Our conferences benefit from engaging agendas structured to provide learning, open discussions and networking. Members appreciate and enjoy the opportunity to network with industry peers and to share ideas that can improve practices.
What Topics are Covered?
Each conference is different, with intriguing talks from a range of expert contributors. We cover a range of issues that have huge impact on consumers, employees, businesses and the framework of regulation.
Improving outcomes through more effective resolution
Ensuring understanding and adherence to regulations
Improve customer service standards and processes
Creating a framework of support
Understanding situational vulnerability and resilience
Understanding how your culture impacts behaviour & performance
"One of the most engaging, illuminating and thought provoking events I have attended in a while."
CEO, YES Energy Solutions
"Was an incredible event. One of the best conferences I have attended in a long time! All down to (in no particular order) fantastic organisation, great presenters, good variety of topics, stunning venue and engaged audience."
Complaints Manager, Sun Life Financial of Canada
"Brilliant event! Fantastic organisation, fabulous venue, brilliant hosts, and the best, most supportive group of members we could wish for. Proud to be a part of a truly collaborative group of people who genuinely care about their customers. Can't wait for the next one."
Head of Customer Relations, L&Q
"A fantastic day. Thanks for bringing so many passionate and like-minded people together to share ideas and strategies to make a difference to people's lives. Inspirational."
Helen Pettifer Training