Collaboration Conference
The Collaboration Conference is a bi-annual event held in London that unites
organisations from across sectors.
Through thought-provoking and on-the-pulse presentations, keynote speaking sessions and panel discussions, our members keep ahead of their industry and collaborate on issues that raise standards in the treatment of consumers and the support offered to employees.
Structure of Conferences
Our conferences benefit from engaging agendas structured to provide learning, open discussions and networking. Members appreciate and enjoy the opportunity to network with industry peers and to share ideas that can improve practices.
Presentations
Talks
Discussions
Training
Data Insights
Workshops
Corporations
Public Sector
Charities
Regulators
Ombudsman
Government
Arrival Tea/Coffee
Lunch
Break Outs
Drinks Reception
What Topics are Covered?
Each conference is different, with intriguing talks from a range of expert contributors. We cover a range of issues that have huge impact on consumers, employees, businesses and the framework of regulation.
Complaint Handling
Improving outcomes through more effective resolution
Compliance
Ensuring understanding and adherence to regulations
Customer Service
Improve customer service standards and processes
Mental Health
Creating a framework of support
for people
Vulnerability
Understanding situational vulnerability and resilience
Behavioural Risk
Understanding how your culture impacts behaviour & performance