Collaboration Conference

The Collaboration Conference is a bi-annual event held in London that unites

organisations from across sectors.

 

Through thought-provoking and on-the-pulse presentations, keynote speaking sessions and panel discussions, our members keep ahead of their industry and collaborate on issues that raise standards in the treatment of consumers and the support offered to employees.

Audiovisual Conference

Structure of Conferences 

Our conferences benefit from engaging agendas structured to provide learning, open discussions and networking. Members appreciate and enjoy the opportunity to network with industry peers and to share ideas that can improve practices. 

Agenda Items

Presentations

Talks

Discussions

Training

Data Insights

Workshops

Image by The Climate Reality Project
In Attendance

Corporations

Public Sector

Charities

Regulators

Ombudsman

Government

Image by Pelle Martin
Networking

Arrival Tea/Coffee

Lunch

Break Outs

Drinks Reception

What Topics are Covered? 

Each conference is different, with intriguing talks from a range of expert contributors. We cover a range of issues that have huge impact on consumers, employees, businesses and the framework of regulation.

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Complaint Handling

Improving outcomes through more effective resolution

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Compliance

Ensuring understanding and adherence to regulations

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Customer Service

Improve customer service standards and processes

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Mental Health

Creating a framework of support
for people

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Vulnerability

Understanding situational vulnerability and resilience

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Behavioural Risk

Understanding how your culture impacts behaviour & performance