London Conference 2023
26th April 2023
Sponsored by
LAST PLACES REMAINING
Congress Hall,
The Congress Centre, 28 Great Russell Street, London WC1B 3LS
Booking Open
£195 rate for Members | £795 rate for Non-Members
The London Collaboration Conference returns on 26th April 2023, taking place at the Congress Centre in central London, where we will have a full day of learning and sharing across a range of topics that impact organisations across sectors. Themes set to be covered at this conference includes Vulnerability, Complaints Handling, Customer Experience, Regulation & Compliance and Inclusion, Equality & Diversity - plus more.
The day's programme will run through from 08.45 - 17.30, after which we will host a networking drinks reception on-site from 17.30 - 19.30. Tea, coffee, water, pastries, biscuits and a buffet lunch are included.
Featuring Speakers From:
The Venue
London Conference
26th April 2023
The Congress Centre
28 Great Russell St, London WC1B 3LS
Day presentation schedule: 08.45 - 17.30
Evening Networking Drinks Reception: 17.30 - 19.00
Speakers
Prof. Moira Clark
Henley Business School
Table Exercise Session
Zaheera Mukadam
Dignity Funeralcare
Industry Case Study
Natasha Jane Still
Money & Pensions Service
Regulator Panel Discussion
Anastasia Vinnikova
City Mental Health Alliance
Keynote Talk
Jenny Briars
LV=
Industry Case Study
Kevin Shiels
Utility Regulator
Regulator Panel Discussion
Dylan Spedding
Ofwat
Regulator Panel Discussion
Andrew Clowes
South East Water
Industry Case Study
Martin Campbell
Ofgem
Regulator Panel Discussion
Lauren Long
Financial Ombudsman Service
Regulator Panel Discussion
Rebecca Brooks-Daw
AXA Health
Industry Case Study
Anna Roughley
Lending Standards Board
Regulator Panel Discussion
Dr. Elizabeth Blakelock
Citizens Advice
Keynote Talk
How to Book?
This conference is open for both members and non-members of the Collaboration Network to book their places
Members
Members of the Collaboration Network are entitled to reduced rate of £195 per person. If you would like to book for 5 or more people, contact us directly to benefit from a group discount.
Non-Members
Non-Members of the Collaboration Network are able to book a place at the 2023 London Conference for a rate of £795 per person. This cost includes the full day's agenda, lunch & hospitality and an invitation to the post-event networking drinks reception held on-site. If you would like to enquire about becoming a Member ahead of the conference to take advantage of the reduced delegate fee, get in touch.
* All prices shown are not inclusive of VAT. Tickets can be re-assigned or transferred should the situation be required. No refunds on tickets will be issued. Our conferences have capped capacity, and as such, membership will not guarantee a place once capacity has been reached. Tickets will be allocated on a first-come basis. Group booking can benefit from a special rate which is available upon request. The agenda for the event is subject to change, and speakers may be replaced owing to factors beyond our control.