Leeds 2026
Collaboration Network Regional Gathering
21st May 2026
HSBC Office, Leeds
Members Only | Free to Attend | Limited Places
FULL AGENDA PUBLISHED SOON
Collaboration Network Regional Gathering – Leeds
21 May 2026
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The Collaboration Network is heading to Leeds for the latest instalment of our Regional Gathering programme – a dynamic, insight-led day designed to bring professionals together to share learning, spark new ideas and strengthen connections across the sector.
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This event is proudly hosted by HSBC and sponsored by Hope 4 U.
The agenda will explore some of the most pressing and impactful themes facing organisations today, including:
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Customer Vulnerability
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Complaints Handling
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Root Cause Analysis
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Customer Experience
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Culture and Inclusion
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Psychological Safety in the Workplace
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And more…
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Expect engaging discussions, practical insights, and real-world perspectives you can take back to your organisation.
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The programme runs from 10:00 to 16:45, with full hospitality provided throughout the day. Dedicated networking opportunities are built into the schedule, giving you valuable time to connect with peers, exchange ideas and build meaningful professional relationships.
Join us in Leeds for a collaborative, thought-provoking and energising day.
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FAQS
Below you can find out more about the Leeds Regional Gathering with our FAQs section.
What is a Collaboration Network Regional Gathering?
Regional Gatherings take place across the UK and are delivered as full-day, in-person events hosted by one of our Members. Smaller in scale than our conferences, these events typically welcome 35–75 attendees, creating a more intimate setting that encourages meaningful networking, open discussion and deeper engagement between Members.
Who is illegable to attend?
Regional Gatherings are exclusive to Members of the Collaboration Network. Non-Members may attend only by approved request or invitation.
Members may nominate up to two delegates in the first instance, with additional places available upon request, subject to demand and availability.
What topics will be covered?
As part of a cross-sector, cross-discipline day, these events explore a broad range of themes, including vulnerability, complaints handling, customer experience, culture and inclusion, and more. Sessions including keynotes, case studies, fireside discussions, and interactive workshops.
Where is it taking place?
The Leeds Regional Gathering will take place at an HSBC facility in Leeds.
For privacy and security reasons, the exact address will be shared with confirmed delegates ahead of the event. The venue is easily accessible by both car and public transport.
Who will be in attendance?
These events bring together professionals from across sectors who are focused on customer support, colleague wellbeing and driving strategic improvement.
Attendees typically represent financial services, energy, water, the third sector, housing, retail and legal, with additional sectors also contributing to the conversation.
Is their a cost to attend?
This event is free for Members to attend, with hospitality provided throughout the day.
Book Your Place
Leeds Regional Gathering 2026
21st May 2026
HSBC Offices Leeds
(Address to be shared with delegates only)
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Schedule: 09.30 - 16.45
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How to Book?
This event is only open for Members of the Collaboration Network. Non-Members can contact us to arrange attendance, subject to availability.
Members
As a regional gathering, this event will have a limited capped capacity of 75 places. Members can attend this event for free, with no more than two individuals from any member organisation. These places can be secured using the below tab that will take you to the booking page.
Non-Members
If you are not a member of the Collaboration Network, you can contact us to request delegate places subject to discretion and availability.
* This event is for members of the Collaboration Network only, with no more than two places from any one organisation. This event has capped capacity, and as such, membership will not guarantee a place once capacity has been reached. Tickets will be allocated on a first-come basis. The agenda for the event is subject to change, and speakers may be replaced owing to factors beyond our control.