The Collaboration Conference brings together a range of consumer focused professionals from across sectors to share knowledge, insight and best practice. Topics covered include Vulnerability, Complaints Handling, Customer Experience, Regulatory Compliance, Mental Health & Wellbeing, Culture, Communication and Consumer Insights.

For 2022, alongside our digital programme of events, we are delighted to be bringing Members together for a series of regional, in-person Conferences, starting with London (23rd June 2022) and Manchester (29th September 2022).