Welcome
Welcome to the Collaboration Network, the home of cross-sector collaboration in the UK.
Our mission is to build an inclusive and dynamic community of professionals who work together to improve business practices and to raise the level of support for consumers and employees across all sectors.
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Membership
The Collaboration Network is a subscription based professional membership organisation that facilitates a collaborative approach towards improving services for consumers and increasing the framework of support for employees.
Our members represent regulated and non-regulated companies, regulators, ombudsman, Government departments, policy advisors, public sector bodies, not-for-profits, charities, consumer rights experts and consultation firms.
Areas of Focus
The Collaboration Network covers subjects close to the heart of any organisation keen to enhance customer engagement, improve services for consumers and to raise standards in the support provided to their front-line staff.
Our members lead the way in their respective sectors in their drive to raise standards in customer support. We help them to achieve this through our unique approach to collaboration on regulatory guidance, consumer insights and expert advice and training. Some of the topics we focus upon include:
Complaint Handling
Improving outcomes through more effective resolution
Compliance
Ensuring understanding and adherence to regulations
Customer Service
Improve customer service standards and processes
Mental Health
Creating a framework of support
for people
Vulnerability
Understanding situational vulnerability and resilience
Behavioural Risk
Understanding how your culture impacts behaviour & performance
If you would like to join our network,
get in touch today
