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Resolution Webinar 9th April
Thu 09 Apr
|Webinar
Featuring guest speaker Sarah Laurence who will be discussing new best practice in complaint handling. There will be an update from Ofwat on their current activities. There will be updates on consumer complaint data & stories highlighted in the media.
Registration is Closed
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Time & Location
09 Apr 2020, 14:00 – 15:00 BST
Webinar
About the event
The Resolution Webinar enables senior professionals froma cross sectors to come together to share ideas around best practice in customer care, vulnerability and complaint handling.
Agenda
Chair: Mark Pearce, Resolver Group
Data Insights Talk: Patrick O'Connor, Egeria Insights
Consumer Media Impact: Martyn James, Resolver Group
Guest Speaker: Sarah Lawrence
Tickets
Resolution Webinar 9th April
Link to access webinar: https://meet.google.com/hhe-afwp-vnf
£0.00
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