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Resolution Webinar 7th May
Thu 07 May
|Webinar
Featuring guest speaker Geoff McDonald talking about supporting the mental health of staff at this time. There will also be updates on consumer complaint data & stories highlighted in the media.
Registration is Closed
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Time & Location
07 May 2020, 14:00 – 15:00 BST
Webinar
About the event
The Resolution Webinar enables senior professionals froma cross sectors to come together to share ideas around best practice in customer care, vulnerability and complaint handling.
Agenda
Chair: Mark Pearce, Resolver Group
Data Insights Talk: Patrick O'Connor, Egeria Insights
Consumer Media Impact: Martyn James, Resolver Group
Guest Speaker: Geoff McDonald, geoffmcdonald.co.uk/
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