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Resolution Webinar 30th April
Thu 30 Apr
|Webinar
Featuring guest speaker Sharon Darcy discussing resilience, vulnerability and issues around sustainability. There will also be updates on consumer complaint data & stories highlighted in the media.
Registration is Closed
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Time & Location
30 Apr 2020, 14:00 – 18:00 BST
Webinar
About the event
The Resolution Webinar enables senior professionals froma cross sectors to come together to share ideas around best practice in customer care, vulnerability and complaint handling.
Agenda
Chair: Mark Pearce, Resolver Group
Data Insights Talk: Patrick O'Connor, Egeria Insights
Consumer Media Impact: Martyn James, Resolver Group
Guest Speaker: Sharon Darcy, Sustainability First
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