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Resolution Webinar 23rd April
Thu 23 Apr
|Webinar
Featuring guest speaker Helen Pettifer who will be discussing vulnerability during COVID-19. There's also an update from CIVEA on their current activities and guidance. We will also update on consumer complaint data & stories highlighted in the media.
Registration is Closed
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Time & Location
23 Apr 2020, 14:00 – 15:00 BST
Webinar
About the event
The Resolution Webinar enables senior professionals froma cross sectors to come together to share ideas around best practice in customer care, vulnerability and complaint handling.
Agenda
Chair: Mark Pearce, Resolver Group
Data Insights Talk: Patrick O'Connor, Egeria Insights
Consumer Media Impact: Martyn James, Resolver Group
Guest Speaker: Helen Pettifer, Helen Pettifer Training
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