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Resolution Webinar 14th May
Thu 14 May
|Webinar
Featuring guest speaker Adrian Morley from the Co-op discussing the challenges they've faced in retail and vulnerability throughout COVID-19. There will also be updates on consumer complaint data & stories highlighted in the media.
Registration is Closed
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Time & Location
14 May 2020, 14:00 – 15:00 BST
Webinar
About the event
The Resolution Webinar enables senior professionals froma cross sectors to come together to share ideas around best practice in customer care, vulnerability and complaint handling.
Agenda
Chair: John Duffy, Resolver Group
Data Insights Talk: Patrick O'Connor, Egeria Insights
Consumer Media Impact: Martyn James, Resolver Group
Guest Speaker: Adrian Morley, the Co-op
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