Complaints Coffee Club

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Exclusive to Members

The Complaints Coffee Club is a monthly round table for complaints and resolution focused discussions. Members of the Collaboration Network can join to share ideas and identify best practice when it comes to improving trust and loyalty with their customers. Operating with a rotating Chair, these sessions will help to foster stronger ties with fellow members and increase strategic thinking around complaints handling and customer service.

11th May: 09.30 - 11.00

15th June: 09.30 - 11.00

20th July: 09.30 - 11.00

17th August: 09.30 - 11.00